Official Technical Support Thread

[Ferdi]

Vids from nba.com and a lot of other (stream) sites never work for me.

Fireofx, Opera or IE - it never works...

So yeah, help me :p

[awww walshy]

My Recycle Bin won't empty or restore. It's not a malware or anything, AVG and Anti-Malware scan everyday.

Help yo.

[jakamo31]

ok jdownloader looks perfect its just, i downloaded it and i opened it, then a pop up comes up and says to choose like a directory and i put continue and then it says download aborted..could not locate: /Volumes/jDownloader 1/jDownloader.app/Contents/Resources/Java

[Potpono]

Alright so I am happy that something like this is getting underway because when it comes to technical stuff with computers im kind of clueless. So props on that 3PointJ..anyway, my computer has been crazy slow the past couple months and I didn't really know the problem, their were no virus's or anything on it, but a couple weeks ago I realized that my computer/hard drive has extremely low space left on it. So would buying more RAM solve my problem? thanks.

[3PointJ]

I will try to reply ASAP guys, but the time difference, work and general stuff I am pretty busy so I'll do my best.

Originally Posted by Ferdi

Vids from nba.com and a lot of other (stream) sites never work for me.

Fireofx, Opera or IE - it never works...

So yeah, help me :p

A few things to try,

•Make sure your browsers are up to date
•Uninstall Flash, and reinstall with the latest version for a clean install
http://www.adobe.com/shockwave/download/alternates/
•Confirm Javascript is enabled

To enable JavaScript in Internet Explorer, follow these steps:
From the "Tools" menu, select "Internet Options."
From the "Security" tab, click "Custom Level."
Scroll down to the "Scripting" section and enable "Active scripting."
Click "OK" twice to exit "Internet Options."
Close all browser windows and relaunch a new browser window.

To enable JavaScript in Firefox, please follow these steps:
From the "Tools" menu, select "Options."
Check the "Enable JavaScript" check box.
We also recommend checking the "Load images automatically" check box.
Click "OK."

Originally Posted by awww walshy

My Recycle Bin won't empty or restore. It's not a malware or anything, AVG and Anti-Malware scan everyday.

Help yo.

First, what OS are you using?

Second, its not a problem I have encountered, but I suggest trying to reboot in Safe Mode, then try and empty it...

On startup press F8 for Advanced Startup Options, and pick Safe Mode.

Originally Posted by jakamo31

ok jdownloader looks perfect its just, i downloaded it and i opened it, then a pop up comes up and says to choose like a directory and i put continue and then it says download aborted..could not locate: /Volumes/jDownloader 1/jDownloader.app/Contents/Resources/Java

Where are you trying to save it to?
Do you have administrative rights?

Originally Posted by Potpono

Alright so I am happy that something like this is getting underway because when it comes to technical stuff with computers im kind of clueless. So props on that 3PointJ..anyway, my computer has been crazy slow the past couple months and I didn't really know the problem, their were no virus's or anything on it, but a couple weeks ago I realized that my computer/hard drive has extremely low space left on it. So would buying more RAM solve my problem? thanks.

How big is your HDD (hard drive), and how much space are you taking up?

From what you have written I would suggest investing in an External HDD to free up some space, or even archive files and such you no longer need onto DVD's or some other media.

RAM will not fix issues with space on your HDD. Freeing up some space and upgrading to more RAM more than likely will help.

[xKSNMx]

is there a way to free up some space on my computer other than disk clean up or external harddrive?

[3PointJ]

Originally Posted by xKSNMx

is there a way to free up some space on my computer other than disk clean up or external harddrive?

Depending on how much effort you want to put in, the time, money.

You can backup to DVD, CD, Tapes, Flash based Storage

OR

Compress files with programs like 7Zip.

Or if you have lots of music or videos and prefer to have it accessible still, either buy another internal HDD, external hdd.

What exactly are you trying to achieve, apart from the obvious?

[xKSNMx]

Originally Posted by 3PointJ

Depending on how much effort you want to put in, the time, money.

You can backup to DVD, CD, Tapes, Flash based Storage

OR

Compress files with programs like 7Zip.

Or if you have lots of music or videos and prefer to have it accessible still, either buy another internal HDD, external hdd.

What exactly are you trying to achieve, apart from the obvious?

i already have an external HDD but i was only wondering if there was a way that i can free up more space on my computer by itself.

[jakamo31]

its my comp so yeah i do have administrative rights. i also have a mac...i think that might be the problem.. but i downloaded the mac version u know.

[3PointJ]

Originally Posted by jakamo31

its my comp so yeah i do have administrative rights. i also have a mac...i think that might be the problem.. but i downloaded the mac version u know.

Hmm, well I am really not 100% sure when it comes to a Mac. You might be best to search the Knowledge Base...

http://jdownloader.org/knowledge/wiki/start

The only other thing I could suggest is maybe download the latest Java and then install. see how that goes

Originally Posted by xKSNMx

i already have an external HDD but i was only wondering if there was a way that i can free up more space on my computer by itself.

The only other things I can suggest are the obvious

•Remove temporary Internet files.
•Remove downloaded program files (such as Microsoft ActiveX controls and Java applets).
•Empty the Recycle Bin. duh lol
•Remove Windows temporary files.
•Remove optional Windows components that you don't use.
•Remove installed programs/games or files that you no longer use.
•Disk Cleanup